As soon as your toys are prepared for shipment, we send out Despatch details to you via email. Please wait up to 24 hours before trying to track them as they need to be scanned in by our courier partner.
You can add up to 4 images in the upload image option with a description for each image on the product page. If there are more than 4 images you can mail them to us at firstname.lastname@example.org we are happy to help you.
We are the manufacturer and the buck stops with us. If a single toy is found to be defective, we’ll either offer a refund or credit or replace it directly with our client, end customer, or retailer at no cost.
Strict no-refund policy - as long as it's before we have started working on your order. We keep you updated at each step in bringing your artwork to life, so you can expect an e-mail telling you when your order has passed its art review.